It’s never been more crucial for project managers and people planners to both deliver successful projects and demonstrate their impact in tangible, quantifiable terms. By understanding and leveraging ROI, you can enhance your decision-making, drive accountability, and secure the resources you needed for future activities.
In this guide, I’ll share practical insights and tactics based on my experience leveraging ROI to make informed decisions and achieve remarkable outcomes that support the business.
What is ROI in project management?
The Project Management Institute (PMI) defines return on investment (ROI) as a financial metric used to measure the profitability and efficiency of an investment or project. ROI represents the ratio of the net profit gain or loss generated from an investment relative to the amount of money invested.
How to calculate the ROI of a project
The formula for calculating the potential return of a project is:
ROI = [(Financial Value - Project Cost) / Project Cost] x 100
If a project costs $10,000 to implement and is expected to generate a financial value of $15,000, we can calculate the ROI using the given formula:
ROI = [(15,000 - 10,000) / 10,000] x 100 = 50%
For every dollar invested, the project is expected to generate a 50-cent return.
The benefits of calculating ROI
If you are managing multiple projects with limited resource availability, making informed decisions about which projects to prioritize is crucial. ROI gives a clear and objective measure of the potential returns a project can generate, which then enables PMs and stakeholders to assess the values and inform strategic decisions.
Let's explore the advantages that arise from using ROI for selection and prioritization.
- It helps you set the perfect project management strategy with your business leaders or Project Management Office
- It puts a price tag on project value. ROI turns subjective stuff into hard numbers. It shows business leaders the actual dollar worth of a project, turning uncertainty into value-added data.
- You can prioritize project features like a pro, knowing which ones will give you the best bang for your buck
- Calculating ROI makes you dig deep and discover unexpected benefits. It helps you look beyond the surface-level benefits and identify additional advantages that can significantly contribute to the success and value of your project.
- By comparing actual ROI with expected ROI, a project manager can monitor the project’s financial performance against the projected ROI, identify deviations, and take corrective action
- Allocating resources becomes smoother and more data-based, resulting in fewer resource shortages or wastage
- It helps set priorities: once you decide to launch a project, ROI comes to the rescue again. It helps you rank your projects and decide which ones get the VIP treatment. The higher the ROI, the higher the ranking, and the quicker you’ll get the resources you need.
- It impresses stakeholders. They want to know what’s in it for them, and ROI gives them the answer. When you tie a value like revenue or brand awareness to your project, it becomes way easier for them to make the go or no-go decision.
3 types of ROI and what they mean for your project
Once the values are input into the ROI formula, it becomes vital for the project manager to interpret the outcome accurately to make informed decisions about the project's success and profitability.
1. Negative ROI
If the ROI value is less than one (negative value), the project does not generate any profit or financial gain.
If your project’s ROI turns out to be a negative ROI, it doesn’t mean you should panic and throw in the towel. Sometimes, taking a calculated risk and accepting a temporary loss is worth it if it helps you achieve a bigger goal.
You can level with the financial wizards and other company leaders to figure out what level of risk is acceptable. They’ll help you understand how to make sense of the ROI results in your specific context.
Here are some ways to adjust or fix a negative ROI:
- Adjust resources: consider choosing resources that have a lower cost rate to allow for more profit
- Reduce costs: look for ways to decrease expenses without compromising quality or the objectives, like negotiating contracts with vendors or streamlining processes
- Revisit the scope: assess the project’s scope and objectives eliminating unnecessary features or components
2. Positive ROI
When the ROI value is greater than one, representing a positive value, it indicates a profit or gain from the project.
A positive ROI indicates that your project is generating profits and delivering value to your organization. But your job does not stop here: you need to continuously monitor the project’s strengths contributing to the positive ROI, leverage them, and use them to your advantage.
Here are some ways to keep your projects positive:
- Robust planning and risk management: identify potential risks and develop risk mitigation plans to minimize their impact on the project
- Stakeholder communication: continuously engage with project stakeholders through project updates, progress and milestones, seek feedback and address concerns promptly. This helps to keep everyone aligned and expectations closely managed, which will positively enhance performance.
- Lessons learned: Conduct project review and retrospective sessions with both the internal and client teams at key milestones and the project end. This helps identify areas of improvement along the way or to implement into future projects so the positive value successes continue.
3. Zero ROI
If the ROI calculation yields a value of zero, it implies neither loss nor gain.
In my experience, organizations may still want to invest in a project that breaks even. For example, they might want to build their portfolio or establish a relationship with the client that will bring future opportunities.
Pro tip: prioritize projects with the best ROI
The business landscape is the most fast-paced and competitive it’s ever been, so it’s not enough to just deliver projects (I wish). We need to prove our worth, show the money, and secure the resources we need for future triumphs.
Think about using a resource management and project planning tool like Float, which can help you assess the benefits of the projects before it even starts. For example, you can set up a resource as tentative to a project, add the allotted budget per person, and enter the cost rate for each of them. This gives you a full visual of how many projects you have in progress, about to start, and in your future forecasted pipeline:
You can also take a retroactive look at previous projects, look at your team’s utilization rates and the difference between billable and non-billable hours:
By calculating ROI on past, present and future projects, you can make informed decisions about which projects to pursue. And if you want some help with getting that done, try Float for free today!
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FAQs
Some FAQs about project ROI
Return on Investment (ROI) is a financial metric used to evaluate the profitability or efficiency of an investment relative to its cost. It is calculated by dividing the net gain or profit generated by the investment by the initial investment cost and expressing the result as a percentage. In other words, ROI measures how much return or benefit an investment generates compared to its cost.
It depends—the ideal return on investment (ROI) percentage can vary greatly depending on industry, type of project, level of risk involved, and stakeholder expectations. Generally, a good ROI percentage is one that exceeds the cost of capital or the rate of return that could be earned on alternative investments with similar risk profiles.
In some industries or for certain types of projects, a 10-15% ROI might be considered satisfactory—while in others, such as high-risk ventures or emerging technologies, stakeholders might seek much higher returns, potentially above 20%.
To determine ROI on a project, calculate the net income by subtracting total costs from total benefits for a period of time. Then, divide the net benefits by the total costs and multiply by 100 to express ROI as a percentage.
Analyze these project returns to assess the project’s financial viability, considering factors like time frame, risk, and comparison with investment criteria.